What is the Claims Process ?

We have broken the claims process down into stages please refer to stages below.
  • We first review the information that you have provided us either online or by telephone.
  • The next stage would be that you would be contacted by a solicitor who would ask you questions about your claim and answer any questions you may have.
  • We would then investigate your case, this would involve getting detail information from you about what happened leading up to the accident. Generally in order to be entitled to compensation your accident must have occurred within 3 years from the time of your claim. At this stage we may in addition to any other information that we seek, have to obtain photos, witness statements from people who saw the accident and accident reports from the police if you were involved in road traffic accident or reports from your employer if the accident you had was at your work place.
  • Once we have received this information we would determine who was at fault.
  • If you were not at fault we would contact the other side seeking compensation on your behalf.
  • The other side would then have an opportunity to review and assess the information we have sent them. They will then tell us whether or not they accept liability.
  • If liability is accepted we would instruct a medical expert to examine your injuries.
  • We would then examine the medical report which we shall use to negotiate compensation on your behalf. We would also obtain information about any other losses you have incurred as a result of being injured.
  • Once an agreement has been reached with the other side you will receive a cheque for the compensation you are entitled to.
To make a FREE NO OBLIGATION ENQUIRY or to find out if you are entitled to make a claim for compensation contact us FREE on 0800 077 6303 or Email us at rb@bainspiclaims.co.uk or alternatively simply click the blue button below and complete the form online, we will be in touch with you soon. The enquiry service is Free so you have nothing to worry about.


Click FREE, No Obligation Enquiry Form*